Terms & Conditions
Website: FreeHealth.in
Effective Date: 19 October 2026
Last Updated: 19 October 2026
1. Introduction
Welcome to FreeHealth.in (“Website”, “we”, “our” or “us”). FreeHealth.in is a healthcare information and discovery platform designed to help users find hospitals, healthcare providers, government healthcare schemes, medical specialities, treatments, surgeries, diagnostic services, pharmacies, homecare services and healthcare job opportunities.
By accessing or using this Website, creating an account, submitting a hospital or service listing, or using any information available on the Website, you agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please discontinue using the Website.
2. Nature of Our Services
FreeHealth.in provides an online platform to discover and access healthcare-related information.
Our services may include:
Hospital and healthcare provider directories.
Information about government healthcare schemes, including Ayushman Bharat PM-JAY, MJPJAY, CGHS, ECHS and ESIS.
Information about medical specialities, diseases, treatments and surgical procedures.
Information about treatment packages and indicative or approved package amounts, where available.
Diagnostic laboratories and medical testing services.
Pharmacy-related information.
Homecare and healthcare manpower services.
Healthcare recruitment and job listings.
Contact details and enquiry facilities for hospitals and healthcare providers.
The availability of these services may change over time.
FreeHealth.in is an information and discovery platform. Unless expressly stated otherwise, we are not a hospital, medical practitioner, insurer, government authority, healthcare regulator or government scheme administrator.
3. No Medical Advice
Information published on FreeHealth.in is intended for general informational purposes only. It does not constitute medical advice, diagnosis, treatment recommendations or a substitute for consultation with a qualified healthcare professional.
Users should consult an appropriately qualified medical professional before making healthcare decisions.
In an emergency, contact the appropriate emergency medical services or visit the nearest suitable emergency department.
FreeHealth.in does not guarantee any medical outcome, treatment result or suitability of a particular hospital, doctor, procedure or diagnostic service.
4. Government Healthcare Schemes
FreeHealth.in may provide information about government-funded or government-supported healthcare schemes and related treatment coverage.
Such information may include scheme eligibility, empanelled hospitals, available specialities, covered procedures and package amounts.
However:
Scheme eligibility depends on the applicable government rules and the beneficiary’s circumstances.
Hospital empanelment and approved procedures may change.
Coverage may be subject to authorisation, documentation, package rules and other conditions.
A procedure listed on this Website may not necessarily be covered for every beneficiary or at every hospital.
Listing a hospital or treatment does not guarantee cashless treatment, approval of a claim or acceptance of a beneficiary.
Users must verify current scheme rules, hospital empanelment and treatment eligibility directly with the relevant hospital or official scheme authority before proceeding.
FreeHealth.in is not affiliated with or authorised by any government department or scheme administrator unless expressly stated.
5. Accuracy of Information
We make reasonable efforts to maintain useful and accurate information on the Website. However, information may be incomplete, outdated, changed by a third party or subject to verification.
We do not guarantee the accuracy, completeness, availability or current status of:
Hospital addresses and contact details.
Hospital empanelment under government schemes.
Medical specialities and treatment availability.
Treatment prices, package amounts and charges.
Diagnostic test availability or prices.
Pharmacy information.
Homecare services and healthcare job vacancies.
Users should independently confirm important details with the relevant provider before making a decision.
6. Hospital and Service Provider Listings
Hospitals, laboratories, pharmacies, homecare providers and other authorised users may be permitted to submit listings, subject to the Website’s submission process and applicable rules.
By submitting a listing, you confirm that:
You are authorised to submit information on behalf of the hospital, organisation or service provider, where applicable.
The information and documents submitted are accurate to the best of your knowledge.
You have permission to use any logos, photographs, documents and other materials uploaded.
You will promptly correct material inaccuracies and update information that becomes outdated.
You will not submit false, misleading, fraudulent, unlawful or unauthorised information.
FreeHealth.in may request supporting documents or clarification before publishing a listing.
We reserve the right, subject to applicable law, to review, verify, approve, reject, edit for presentation, suspend or remove listings that are inaccurate, incomplete, misleading, duplicated, unauthorised or inconsistent with these Terms & Conditions.
Submission of a listing does not guarantee publication.
7. Hospital and Provider Responsibilities
Listed hospitals and service providers are responsible for the accuracy and legality of the information they provide, including:
Registration, licences and applicable authorisations.
Hospital and service details.
Medical specialities and procedures offered.
Government scheme empanelment and coverage information.
Treatment charges and package details.
Contact information and operating hours.
Claims, advertisements and representations about their services.
A listing on FreeHealth.in should not be treated as a certification, endorsement or guarantee of the provider’s quality, credentials, performance or legal compliance.
FreeHealth.in may request verification documents or remove information where appropriate.
8. Treatment Prices and Package Information
Any treatment price, package amount or approved amount displayed on the Website is provided for informational purposes and may be subject to change.
Actual charges may vary depending on the hospital, diagnosis, treatment plan, room category, medical complications, consumables, length of stay and other applicable factors.
Users should obtain a written estimate directly from the hospital or service provider and confirm what is included or excluded before accepting treatment.
FreeHealth.in does not guarantee that any displayed price will be available, final or applicable to a particular patient.
9. User Accounts and Registration
Where account registration is available, users must provide accurate information and keep their account details up to date.
Users are responsible for maintaining the confidentiality of their login credentials and for activities conducted through their accounts.
Please notify us promptly if you suspect unauthorised access to your account.
We may restrict or suspend accounts that are used for fraud, impersonation, spam, unauthorised submissions or other violations of these Terms & Conditions, subject to applicable law.
10. Acceptable Use
Users agree not to:
Provide false, misleading or fraudulent information.
Impersonate a person, hospital, government department or organisation.
Upload unlawful, defamatory, abusive, discriminatory or infringing content.
Misuse government scheme names, logos or official documents.
Attempt to gain unauthorised access to the Website or its systems.
Introduce malware, malicious code or harmful files.
Scrape, copy or commercially exploit Website content in violation of applicable law or third-party rights.
Use the Website to distribute spam, deceptive advertisements or unlawful offers.
Interfere with the Website’s operation, security or availability.
We may take appropriate action against violations, including removing content, restricting accounts or referring suspected unlawful activity to the relevant authorities where legally appropriate.
11. Third-Party Providers and External Links
The Website may contain links, contact details or information relating to third-party hospitals, laboratories, pharmacies, healthcare professionals, service providers, government authorities or other websites.
These third parties operate independently of FreeHealth.in.
We are not responsible for their services, medical decisions, conduct, content, pricing, availability, privacy practices or contractual obligations.
Any appointment, treatment, purchase, employment arrangement or other transaction entered into with a third party is between the user and that third party, unless expressly stated otherwise.
Users should independently verify the provider’s credentials, terms and suitability before proceeding.
12. Intellectual Property
Unless otherwise stated, the Website’s original design, branding, text, graphics and other content are owned by or licensed to FreeHealth.in and are protected by applicable intellectual property laws.
Users may access and use Website content for personal, non-commercial informational purposes, subject to these Terms & Conditions.
You must not reproduce, republish, distribute, modify or commercially exploit Website content without appropriate permission, except where permitted by law.
Third-party names, trademarks, logos and other materials remain the property of their respective owners. Their appearance on the Website does not necessarily imply affiliation or endorsement.
13. Privacy and Personal Information
Our collection and use of personal information are described in our Privacy Policy.
By using the Website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable law.
Please avoid submitting sensitive medical records or personal health information through public listing fields or general enquiry forms unless the relevant feature expressly requests such information and appropriate safeguards are in place.
14. Website Availability and Security
We aim to keep the Website available and functioning properly. However, uninterrupted access cannot be guaranteed.
The Website may occasionally be unavailable due to maintenance, technical issues, security incidents, hosting failures or circumstances beyond our reasonable control.
We may modify, suspend or discontinue any feature or part of the Website, subject to applicable law.
15. Limitation of Liability
To the extent permitted by applicable law, FreeHealth.in shall not be responsible for losses arising from reliance on inaccurate or outdated third-party information, changes in government scheme eligibility, provider conduct, treatment availability, pricing differences, medical decisions or third-party services.
Nothing in these Terms & Conditions excludes or limits any liability or user right that cannot lawfully be excluded or limited under applicable law.
Users remain responsible for independently verifying material information and making informed decisions.
16. Indemnity
To the extent permitted by applicable law, users and listing providers may be responsible for claims, losses or expenses arising from their unlawful conduct, material misrepresentations, infringement of third-party rights or breach of these Terms & Conditions.
This provision does not apply to the extent that the relevant loss results from conduct for which the user or provider is not legally responsible.
17. Suspension and Removal
FreeHealth.in may restrict access, suspend an account, reject a submission or remove a listing where reasonably necessary to address inaccurate information, suspected fraud, misuse, security risks, legal requirements or violations of these Terms & Conditions.
Where appropriate and legally permitted, we may provide notice or an opportunity to correct the issue.
Users may contact us to request a review of a listing-related decision.
18. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our services, Website features, business practices or applicable law.
The revised version will be published on this page with an updated “Last Updated” date.
Your continued use of the Website after revised terms are published constitutes acceptance only to the extent recognised under applicable law. Where fresh consent or notice is legally required, we will follow the applicable requirements.
19. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable law and the jurisdiction of competent authorities, disputes relating to the Website shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra.
Nothing in this clause restricts any non-waivable rights or remedies available to users under applicable law.
20. Contact Us
For questions, corrections, listing-related concerns or complaints regarding these Terms & Conditions, please contact:
Website: FreeHealth.in
Email: info@freehealth.in
Location: Pune, Maharashtra, India
Please include your name, contact details, the relevant page or listing URL and a clear description of your concern so that we can review it appropriately.
Important Notice: These Terms & Conditions are a general draft prepared for FreeHealth.in’s proposed healthcare directory services. They should be reviewed by a qualified Indian legal professional before publication, particularly in relation to privacy and data protection, consumer protection, healthcare advertising, third-party listings and any paid services.